Shipping policy
🚚 Shipping Policy
At HarborHearth, we are committed to delivering your order as smoothly and efficiently as possible. Please read our shipping policy carefully:
📍 Order Tracking
Once your order is dispatched, you’ll receive an email containing your tracking link. You can click that link at any time to see real‑time updates on your shipment’s status and location.
🏠 Incorrect or Incomplete Shipping Information
It is the customer’s responsibility to provide accurate and complete shipping details at checkout.
Wyoing Global Holding LLC is not liable for packages that are lost or undelivered due to wrong or missing address information provided by the customer.
📦 Lost or Delayed Shipments
If your package appears to be lost, delayed, or has not arrived within a reasonable timeframe, please email us at assistance@harborhearth.com. We will open a claim with the carrier and work with you to resolve the issue promptly.
🌍 International Shipping
International orders may incur customs duties, taxes, or import fees upon arrival in the destination country. These charges are the responsibility of the customer.
⏱️ Delivery Time
Estimated transit times vary by destination. Once your order is on its way, delivery estimates and updates will be available via the tracking link provided in your shipping confirmation email.